Privacy Policy

Updated February 10, 2025

This website is operated by and on behalf of East Cement and its subsidiaries — including Elite Engineering, Hijaz Holding, and Bilad Asham — (collectively referred to as “East Cement”).

This privacy policy outlines how East Cement collects, uses, stores, and protects your personal information through this website and other official digital platforms (collectively, the “Site”), as well as during the course of our business operations. This policy applies to all external visitors, service users, job applicants, and business partners. It does notapply to personal information collected from East Cement employees, for whom a separate internal privacy protocol applies.

At East Cement, we are committed to safeguarding your privacy and ensuring that your personal data is handled in a lawful, transparent, and secure manner in accordance with applicable data protection laws in the jurisdictions in which we operate.

Categories of Personal Information We Collect

We may collect the following categories of personal information, depending on your interaction with East Cement and its subsidiaries:

Identifiers
Such as your name, telephone number, postal address, email address, IP address, or other unique identifiers.

Internet or Network Activity Information
Including your browsing behavior, search history, and interactions with our website or online platforms.

Visual, Electronic, or Security Data
Such as video surveillance footage, thermal scanning data, or other monitoring technologies used at East Cement offices, project sites, or events, where permitted by law.

Professional or Employment-Related Information
Such as your job title, work history, CV/resume details, and other information relevant to job applications or professional interactions.

Education Information
Academic background and qualifications provided through job applications or professional correspondence.

Personal Information You Provide

East Cement collects personal information when it is specifically and knowingly provided by individuals, either for a clearly disclosed purpose at the time of submission or for the broader purposes outlined in this policy. Examples include:

Submitting your email address to receive company updates or newsletters

Sharing a business card during meetings or events

Sending us an email that contains your personal details

Providing identification details for security access to East Cement offices or project sites

Participating in events hosted or sponsored by East Cement where photography, videography, or other recording may occur

Unless otherwise stated at the point of collection, the provision of personal information is voluntary, and you may choose not to disclose certain details.

Automatic Collection of Your Personal Information

When you visit East Cement websites, we may automatically collect certain information using standard digital tools. This collection helps us improve our services, maintain safety, and better understand user engagement.

Digital Interactions

When you interact with our websites, we may collect technical and usage information such as:

Your device’s IP address

Browser type and version

Operating system and device characteristics

Pages visited and time spent on our website

Referring or exit URLs

Language preferences and general location data

This information is collected through cookies and similar technologies and is used to help us analyze website traffic, identify usage trends, and enhance the design and content of our digital platforms. All such data is reviewed in aggregated, non-identifiable form, and is not used to build individual user profiles.

You may adjust your browser settings to limit or block cookies. Please note, however, that disabling certain cookies may impact your browsing experience or the functionality of some site features.

Collection of Your Personal Information from Third-Party Sources

In the course of conducting business, East Cement may obtain certain personal information about you indirectly from third-party sources. This typically occurs when:

A colleague or associate provides your contact details and professional role in the context of a joint project, tender process, or commercial engagement

Information is collected from publicly accessible sources, such as company websites, professional directories, or industry publications

Information is sourced from subscription-based services or databases used to verify professional credentials, corporate affiliations, or regulatory standing

Such third-party data is used only for legitimate business purposes — such as establishing communication, validating a commercial relationship, or maintaining accurate records of project stakeholders — and is handled in accordance with applicable data protection laws and East Cement’s internal governance standards.

Use of Your Personal Information

We may use the information we collect about you for purposes which are made clear to you (or which you already know) when you provide your information or for the following purposes:

Business-Related Purposes

We may use your personal information for business-related purposes, including but not limited to:

Auditing user interactions, such as measuring how visitors engage with the Site

Protecting the security and integrity of our premises, websites, and information systems (including detecting, preventing, and addressing malicious, deceptive, fraudulent, or illegal activity, and pursuing legal action where appropriate)

Debugging to identify and resolve issues that impair intended functionality

Responding to and communicating with you regarding your requests, inquiries, or feedback

Managing and developing our relationship with you and the organization you represent

Operating, evaluating, and improving our business operations and services

Legal and Compliance Purposes

We may also use or process your personal information where necessary for legal and compliance-related reasons, including:

Protecting ourselves, our employees, and our business partners from fraud and other criminal activity, and cooperating with law enforcement or regulatory authorities

Exercising or defending our legal rights and responding to legal claims brought against us

Complying with applicable laws, regulations, and legal obligations

East Cement does not trade, sell, share, or rent personal information. However, we may collect or provide aggregate, non-identifiable statistics about our websites and their users to third parties who do not provide services directly to East Cement.

Except in limited situations where we are legally required to disclose or process personal information, East Cement will only use your information for the purposes outlined at the time of collection or as specified in this policy. We do not collect personal information unless we have identified a legitimate interest for its use in line with the relevant purpose.

Where required, we may ask for your explicit consent — for example, if we intend to use photographs or video images of you in promotional materials related to events you’ve attended.

Disclosures of Personal Information

East Cement may share personal information within its group structure, including with its subsidiaries and affiliates, to fulfill business, legal, or operational requirements. This may include sharing data between East Cement headquarters and its entities such as Elite Engineering, Hijaz Holding, and Bilad Asham, where appropriate to fulfill project coordination, recruitment, or compliance needs.

We may also disclose your personal information to trusted service providers who are bound by strict confidentiality and data protection obligations. These disclosures are made solely to support website functionality, manage recruitment processes, perform due diligence checks, or fulfill contractual obligations. All such service providers process data only under our instructions and for purposes aligned with this privacy policy.

Unlike certain international corporations, East Cement does not use Google Analytics or similar third-party tools that collect and transmit user data externally. If any such tools are adopted in the future, users will be informed, and consent will be obtained in accordance with applicable data protection regulations.

In limited circumstances, we may also disclose your information if required to comply with legal obligations, enforce our terms and conditions, protect the rights, property, or safety of East Cement, its employees, or third parties, or respond to lawful requests from public authorities, including for national security or law enforcement purposes.

If East Cement undergoes a reorganization, merger, or acquisition, personal information may be shared with involved parties as part of the transaction, subject to appropriate confidentiality safeguards.

Your Data Protection Rights

You have the right to access the personal information East Cement holds about you and, where applicable, to request that it be corrected if inaccurate, updated, or completed. You may also have the right to object to the processing of your data, request its deletion, or ask that we restrict certain processing activities, in accordance with applicable data protection laws.

Where consent has been provided as the basis for processing, you have the right to withdraw that consent at any time — this will not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, or if you have questions regarding the handling of your personal information, please contact us at privacy@eastcement.com.

If you are located in a jurisdiction that provides additional data protection rights or supervisory recourse, you may also have the right to lodge a complaint with the relevant data protection authority in your country.

Retention of Your Personal Information

East Cement retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with applicable legal, regulatory, or contractual obligations. Retention periods vary depending on the nature of the data and the context in which it was provided, but all are governed by East Cement’s internal data management and retention policies.

In general, once personal information is no longer required, it is securely deleted or anonymized. You may contact us at privacy@eastcement.com for more information regarding specific retention timelines or to request deletion of your personal data, subject to applicable legal exceptions.

Storage of Your Personal Information

East Cement stores personal information on secure, access-restricted servers managed by authorized third-party providers. These storage systems are used solely to support East Cement’s internal operations, such as secure email communication, document archiving, and website functionality.

Our third-party storage providers are contractually obligated to implement strong security measures and are not permitted to access or use your personal information for any purpose other than storing or retrieving it on East Cement’s behalf.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how East Cement processes your personal information, please contact our Data Protection Officer at:

Email: privacy@eastcement.com

Postal Address: East Cement Group
Data Protection Office
King Hussein Business Park, Building #5
Amman 11817, Jordan

We are committed to responding to all privacy-related inquiries promptly and in accordance with applicable data protection laws.